Why I can't connect my smartphone to Data Music even if my smartphone is able to detect it? | GET Data Music

Why I can't connect my smartphone to Data Music even if my smartphone is able to detect it?

If the Data Music is already connected to another smartphone (smartphone A) you will not be able to perform the connection with your smatphone (smartphone B).
Please turn off the bluetooth of smartphone A and retry to connect your Data Music to smartphone B.
If you still can't perform the connection please restore the default settings to your Data Music (warning this procedure will delete all the paired smartphone into your Data Music):
1. turn off the GoPro® (the Data Music must be connected to the GoPro® );
2. press and hold the Data Music side button for 60 seconds;
3. when the red led changes flash frequency please release the button;
4. wait few seconds until the red led turns off;
5. now your Data Music is restored to default configurations (all the bluetooth paired smartphone are removed).

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